We primarily serve Hertfordshire and Bedfordshire, with free delivery within 10 miles of Luton.

You can book via our website, email us at bookings@nextwavemediagroup.co.uk, or call us at 0800 593 0003.

We accept PayPal, Debit/credit card & Bank Transfer. 

This just won't happen. We're proud to have a number of team members available to cover for sickness and absence. In the event where equipment may have been damaged on a previous event, we have a phone book full of amazing companies who we have worked with who will cover the job for us, and at no expense to you! 

Our priority is you, to ensure you have the most amazing event. 

Delivery is free within 10 miles of Luton. Additional charges apply beyond this range.

Final payment is due 28 days before the event. Cancellations within this period are non-refundable. The booking deposit is also non-refundable. This is an admin fee to handle your booking, reserve the date & equipment. 

As we all know, the UK weather is very unpredictable. We could have a heatwave in December & snow in June. 

We aim to be flexible and supportive. 

In the event where a natural incident like weather causes disruption to events, damaged to buildings etc we will aim to offer alternative dates. 

We won't in these cases offer a refund, but we will hold any credit for you for use at a later date, or transferable to someone you know on authorisation by us. 

You can request a 2024/25 brochure through Email.

Please contact us directly to discuss potential discounts for larger bookings.

Yes, we have a £10 million public liability insurance policy.

Our equipment undergoes regular safety checks to maintain high quality.