Let's plan your party!
Be the talk of the town
We want to make it as simple as possible!
We’re dedicated to making your event planning process as effortless as possible. Our streamlined booking procedure ensures a hassle-free experience from start to finish. Here’s how it works:
Initial Consultation: Begin by reaching out to us for an initial consultation. During this phase, we’ll discuss your event’s specific requirements, preferences, and any unique needs you may have. This is the perfect opportunity for you to share your vision and for us to provide expert advice and solutions tailored to your event.
Deposit Payment: Once we’ve established a plan that meets your needs, we’ll move forward with the deposit payment, which is 25% of your booking amount. If you have contacted us and your event is within 14 days, we may request the full balance. This step secures your booking and confirms your commitment. Our payment process is straightforward and secure, ensuring peace of mind.
Final Planning: As your event date approaches, we’ll work closely with you to finalise every detail. This includes confirming the equipment list, scheduling delivery and setup times, and finalising any last-minute adjustments. Our team is dedicated to ensuring that everything aligns perfectly with your expectations.
Implementation: On the day of your event, our experienced team will handle the implementation. We’ll deliver, set up, and test all equipment to ensure everything is in perfect working order. Throughout your event, we’re available to provide technical support, ensuring a smooth and successful experience.
At every step, our focus is on providing personalised, attentive service, making sure that planning and executing your event is as simple and stress-free as possible. With us, you can rest assured that your event is in capable hands.
Your questions answered
Common questions that may be burning in your mind.
Are we insured?
You bet! Our insurance covers up upto 10 million pound in public liability (PLI) A lot of venues may ask you about this, and you can be confident that you were covered. Once you confirm your booking, we can supply all relevant paperwork to you or the venue about our insurance and PAT certificates.
Do you ask for a deposit?
We do, yes.
We try to keep this as low as possible while still remaining competitive in the area. We ask for a 25% deposit to secure your booking and hire. This deposit is non-refundable as we secure your date on the basis that we will not accept other bookings we cannot fulfill.
Your final payment will be due 14 days prior to your event, and at this time, our team will contact you to remind you.
We have different ways to pay. On our confirmation email, we always provide our business bank details and a book reference.
If you prefer a different way to pay, we can offer debit, credit card, or Paypal. These two payment methods incur a 3% charge, as we are charged by our payment providers.
Do you collect the same night or next day?
We can do either, but we always check with you and the venue. On rare occasions and during busy periods, we may request to collect the next day to accommodate busy delivery schedules. But this will be planned between us & the venue (or you).
What is the easiest way to contact?
We’re on many different platforms and are here to make your experience a breeze.
You can fill out the form below and provide some details about your request. Our team will get back to you within 24 hours (usually within 2–3 hours) to introduce themselves and assist you in the planning process.
Alternately, you can send us a WhatsApp message using our help button on the bottom left of your screen or call us at our office number between 10 – 6 p.m. Monday to Friday.
Or email us: sales@nextwavemediagroup.co.uk
Let’s plan something extraordinary together
Fill out a few details below and one of the team will be in touch soon! We look forward to bringing your ideas to life.
