Customer Help

Our happiness team is always here to assist.

Common hire queries answered

Top questions

Once we’ve received the equipment back, this will be inspected within 24 hours and a refund issued. (Unless damaged)

You can create an account on our Booqable software. 

Yes, We offer click and collect for free on all hire orders. Collection is from Hemel Hempstead. 

Yes we can, We offer a delivery & collection service. This is £19.99 and we will deliver to your venue address and collect when you choose on the hire.  

It’s very easy! simply choose the items you wish to hire, select your “PICKUP” date & time of when you want to start the hire & “DROPOFF” date & time of when you want this collected. Please note all hire is charged as a minimum 24 hours. 

Yes we do! We offer a full service package for £29.99 which will mean we will attend your venue, set up all the equipment, test & collect when your party is finished. 

We cover Hertfordshire, Bedfordshire, Buckinghamshire, Essex, London and other surrounding areas. Contact us for a realtime area update. 

Yes, we test all items regularly to ensure safe operation. A full PAT cert can be provided if the venue requires this. 

FREE Click & Collect

On all orders

Free Delivery

Within 20 Miles Of Hemel Hempstead

World Class Service

We Pride Ourselves On Support & Knowledge

100% Secure Bookings

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